Privacy Policy

Effective Date: July 8, 2026

Privacy Policy for ProcessWorks

ProcessWorks ("ProcessWorks," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, purchase our services, schedule a consultation, or create an account, we may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely by Stripe)

  • Any information you voluntarily provide during consultations or communications

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide our products and services

  • Process payments

  • Respond to customer inquiries

  • Deliver customer support

  • Improve our website and services

  • Send service updates

  • Send marketing communications (only when permitted by law)

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

Payment Processing

Payments are securely processed through Stripe. ProcessWorks does not store your complete credit card information on our servers.

Please review Stripe's Privacy Policy to understand how Stripe processes payment information.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website functionality may be limited.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including:

  • Stripe (payment processing)

  • Website hosting providers

  • Email service providers

  • CRM and customer support platforms

  • Analytics providers

These providers are only given the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your data

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

ProcessWorks

Email: [email protected]

Website: www.processworks.software

Process Works Logo

Process Works

Phone: 210-740-4736

Email: [email protected]

Address: 2158 Gruene Rd, New Braunfels, TX 78130

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